Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.

Privacy policy

The controller of personal data processing is:

• Distream OÜ (hereinafter - Manager)
• Registration number: 16319092
• Legal address: Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141, Estonia

The contact information for matters related to the processing of personal data is:

• E-mail: business@distream.ee
• Website: www.distream.ee

Privacy Policy Overview

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information you provide to us through our website (https://www.distream.ee).

​Collection and processing of your personal information

For the purposes of this Privacy Policy, Distream OÜ is the data controller of your personal information. Our legal basis for collecting and using your personal data as described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We must enter into a contract with you, for example when you place an order for goods;
• You have given us permission to do so;
• Processing takes place in our legitimate interests and does not infringe your rights;
• For payment processing purposes;
• To comply with the law.

Purpose of data processing

The purpose and intent of data processing is to conclude contracts, prepare and send invoices, confirm payment, ensure mutual communication and cooperation, business planning and analysis, review and processing of claims and/or applications, marketing, sending news, as far as it is necessary and follows from the concluded contract.

​What categories of personal information do we collect

We collect the following categories of personal information that you choose to provide to us on our website (https://www.distream.ee):

• Information about Company
• Responsible person data (Name Surname, Phone number, e-mail address, occupation)
• Phone number
• Email address
• Address, postal code, city
• Warehouse address
• Location information
• IP address

We may also collect personal information that you provide to us when you contact us about our services, such as technical support threads. In addition to the above, we may need to use your personal information to conduct audits and comply with our legal obligations under applicable law.

For information about your rights in relation to your personal information, please see "What are your rights as an owner of personal information" below.

Why we collect personal information

We use your data:

• To operate and maintain our service
• To notify you of changes to our service
• To provide customer support
• To collect analytical data to improve our service
• To monitor the use of our service
• To detect, prevent and solve technical problems
• To contact you

How we collect your personal data

We collect data in two ways:

• Data you provide to us
• Data we collect through third-party services.

We collect your data when you contact us about our services, such as contact form or sign-up form. This is the data you give us.

We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and operated by parties outside of our control. As such, www.distream.ee is not responsible for what information such third parties actually capture or how these third parties use and protect this information.

The third-party tools we use on our site will place cookies and other tracking technologies only if you consent. We track your consent as soon as you click 'Agree' in our Cookie Policy.

​With whom we share the personal information we collect

We employ third-party companies and individuals (“service providers”) to facilitate and make our website available to our visitors. We share and disclose your personal information through these tools. They use cookies and other tracking technologies. Such tools are created and operated by parties outside of our control. As such, www.distream.ee is not responsible for what information such third parties actually capture or how these third parties use and protect this information.

These service providers have access to your personal information only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose. They may track your online behavior over time and across different websites or online services. We share or disclose your personal information with the following third-party service providers:

Analytics

We use third-party analytical software to collect statistical information about visitors to our website. The services we use include:

• Google Analytics
• Odoo ERP software

What are your rights as an owner of personal information

You have the following data protection rights:

• Rights to access your data
• Right to update or correct your data
• The right to object to the use of your data
• The right to restrict the use of your data
• The right to transfer your data to another data controller
• Right to erasure of your data
• Right to withdraw consent
• The right to non-discrimination in relation to the exercise of your rights under the GDPR

How you can exercise your rights as an owner of personal information

You can submit requests to exercise your rights under the GDPR:

• E-mail: business@distream.ee
• Website: www.distream.ee

Please note that we may ask you to confirm your identity before responding to such requests. You have the right to file a complaint with a data protection authority about the collection and use of your personal information. For more information, please contact your local data protection authority.

​Location and Transfer of Your Personal Information

We use third-party service providers, including Google Analytics and ODOO ERP system. All such service providers are contractually obligated to maintain the security and confidentiality of your personal information and to use it only for the above purposes in accordance with this privacy policy.

You understand and agree that the data protection laws applicable to such service providers may not be as protective as those in your country of residence.

By agreeing to this Privacy Policy, you consent to the use of your personal information by these third party service providers.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your personal data will not be transferred to an organisation or country unless appropriate controls are in place, including the security of your data, data and other personal information.

​Security of Your Personal Information

We take appropriate technical measures to keep your personal information confidential and protected against accidental or unlawful destruction or loss, modification, unauthorized disclosure or access. We use technical security measures, including:

• Encryption
• Anonymization
• Backup copies

The security of your personal information also depends on the protection of your user account. Please use a unique and strong password and keep your login credentials private. Be sure to also sign out after using our services from a shared computer. Use Two-factor authentication to secure Your account!

Links to Third Party Sites

Our service may contain links to other websites that we do not control. If you click on a third party link, you will be directed to that third party's website. We strongly recommend that you review the privacy policy of each website you visit. We do not control and are not responsible for the content, privacy policies or practices of third party websites or services.

Media files

If you upload images to the site, you should not upload images with embedded location data (EXIF GPS). Visitors to the site may download and obtain any location data from the images on the site.

Embedded content from other websites

Articles on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited another website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with those embedded content, including tracking your interactions with embedded content if you have an account and are logged in to that site.

How long we keep your data

We store information that is related to client profile for as long as it is necessary to provide our services or according to the laws of Estonian Republic.

​What rights do you have to your data

If you have an account on this site, you can request an overview of the personal data we hold about you and your company, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we need to store for administrative, legal or security purposes.

Changes to this Privacy Policy and Cookies

We may update this Privacy Policy from time to time or change our cookies policy. If we do, we will update the "Last Updated" sections at the top of the Privacy Policy and add aditional information under the Cookes policy paragraph. If we make material changes to this policy, we may notify you on our website, in a blog post, by email, or in any other way we determine. Your continued use of this website or our service and/or provision of information to us will be subject to the terms of the then-current Privacy Policy and Cookies Policy.

​Contact us

If you have any questions about our privacy practices or this policy, please contact us via email:

• E-mail: business@distream.ee
• Website: www.distream.ee